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Frequently Asked Questions - Freecycle Flathead The most common questions received by the moderators of Freecycle Flathead® groups are answered below.
How do I join a Freecycle group? Joining our group is quite easy.
Why was my post to the group rejected by Yahoo?
If you are sure you are doing all of these and yahoo groups help cannot help, then contact your group's list owner / moderators and explain the problem - include a copy of any rejection message you have had, and we'll try our best. Each home page has a set of email addresses at the bottom, one of which is to the list owner and moderators such as:-
List owner: FreecycleFlathead-owner@yahoogroups.com Why was my post to the group rejected / deleted by the moderators? We usually put the reasons in the rejection message sent to the message author, and there can be some variations between groups, but in general, the most common reasons are:
Remember you can always check the Using Freecycle files (here or in the Files section of the relevant group) for full instructions on how to use Freecycle. Why am I not receiving messages from the group? There are several possibilities:
If you believe you have checked all these possibilities and yahoo groups help has not solved the problem, email your moderators and we'll do our best. Why am I receiving so many messages? If you feel the number of messages is overwhelming, there are three things you can do to make them easier to manage:
I had lots of responses to my OFFER - now what? It is entirely up to you who gets your item, and you do not have to justify your choice to either the moderators or the unsuccessful respondents. You could go for the first respondent, or the one who lives closest, or perhaps someone who gives a good reason for wanting the item. Or you could pick someone at random! Whatever you choose, remember to post a Taken message when the item has gone. You do not have to email all the people who didn't get it, but it would be polite to do so - remember you can send one email to multiple recipients. See your group's Using Freecycle file for full details of how to manage an OFFER. I responded to an OFFER but haven't heard anything. What should I do? Please don't repeatedly email people about an item. If you have not had a personal reply, then unfortunately all you can do is to assume it's gone to someone else. Occasionally it can take a while to find a convenient time for the item to be physically passed on, so a Taken message may not appear straight away. Is it OK to take items and then sell them or use them for business?
Freecycle's one overriding aim is to keep stuff out of landfill - we don't really mind where it goes as long as someone is making use of it. It is therefore OK for people to take items for commercial use, but it is not OK for someone to deceive other members about their intentions for an item. It is assumed that items are wanted for personal use, and that if someone has other intentions (such as selling on) they should make them clear when responding to an OFFER. This lets the Offerer make an informed choice about where they want their items to go.
We know a small number of people have problems joining or using Yahoo, and we are sympathetic - we will try to help as much as we can. However, every legitimate Freecycle group worldwide uses Yahoo, and we cannot use anything else if we want to stay recognised by The Freecycle Network®. This may change in the future if Freecycle sets up its own servers - but for now we have to stay with Yahoo. If you are having problems with the sign-up process please contact your moderatorsr and we will do our best to help! You can join by email (see above), but you then have no access to Files, Photos, Polls, Databases, mail settings or any other web-based features. I'm going away - how do I stop receiving emails?
After clicking on the "edit membership" link on your group's home page (see above) you can choose Special Notices (we send out few of these, seldom more than 2 per month) - and you won't get any of the other group messages.
How do I change the email address that Freecycle messages are sent to?
After clicking on the "edit membership" link on your group's home page (see above) you can either choose another email address that you have already confirmed with Yahoo (listed in the drop-down menu), or add a new email address (using the link next to the menu). If you add a new address, you will shortly receive a verification email from Yahoo - you must follow the instructions in that message in order to make the address available for use. (This is to stop people signing up email addresses that don't belong to them.)
If you are sure you want to leave the group, and not just change the email address you use or choose to read messages on the web, then there are two ways you an unsubscribe. You can click on the "edit membership" link on your group's home page (see above) and choose to leave the group, or you can send an email to your group's unsubscribe address Note that the email must come from the address which you use to subscribe to the group. If you have problems, contact us.
It's a place to hang out and chat about Freecycle issues, recycling, environmental issues, local events, or indeed anything else you like (we just ask that you keep things polite and free of religious, political and "adult" topics). Members are a mine of useful information too!
Last modified: Oct. 30 2009 Copyright 2003 - 2009 The Freecycle Network. All rights reserved. (http://www.freecycle.org). Freecycle and the Freecycle logo are registered trademarks of the Freecycle Network Inc.
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